:root{--gvg-primary: #0077b6;--gvg-primary-dark: #005a8c;--gvg-primary-light: #00b4d8;--gvg-primary-rgb: 0, 119, 182;--gvg-gradient-primary: linear-gradient(135deg, #0077b6 0%, #00b4d8 100%);--gvg-gradient-header: linear-gradient(135deg, #0077b6 0%, #00b4d8 100%);--gvg-bg-light: #f8f9fa;--gvg-bg-white: #ffffff;--gvg-bg-messages: #f8f9fa;--gvg-bg-user-message: #0077b6;--gvg-bg-bot-message: #ffffff;--gvg-text-primary: #333333;--gvg-text-secondary: #666666;--gvg-text-white: #ffffff;--gvg-text-muted: #999999;--gvg-text-placeholder: #aaaaaa;--gvg-border-color: #e0e0e0;--gvg-border-light: #f0f0f0;--gvg-border-input: #dddddd;--gvg-font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "Roboto", "Oxygen", "Ubuntu", "Cantarell", "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif;--gvg-font-size-xs: 11px;--gvg-font-size-sm: 12px;--gvg-font-size-base: 14px;--gvg-font-size-md: 16px;--gvg-font-size-lg: 18px;--gvg-font-size-xl: 20px;--gvg-line-height: 1.6;--gvg-space-xs: 4px;--gvg-space-sm: 8px;--gvg-space-md: 12px;--gvg-space-lg: 16px;--gvg-space-xl: 20px;--gvg-space-2xl: 24px;--gvg-trigger-size: 60px;--gvg-window-width: 420px;--gvg-window-height: 580px;--gvg-window-max-height: 80vh;--gvg-header-height: 72px;--gvg-input-height: 72px;--gvg-radius-sm: 8px;--gvg-radius-md: 12px;--gvg-radius-lg: 16px;--gvg-radius-xl: 20px;--gvg-radius-pill: 24px;--gvg-radius-circle: 50%;--gvg-shadow-trigger: 0 4px 16px rgba(0, 119, 182, .4);--gvg-shadow-trigger-hover: 0 6px 20px rgba(0, 119, 182, .5);--gvg-shadow-window: 0 8px 32px rgba(0, 0, 0, .15), 0 2px 8px rgba(0, 0, 0, .1);--gvg-shadow-message: 0 1px 3px rgba(0, 0, 0, .05);--gvg-shadow-input: 0 -1px 4px rgba(0, 0, 0, .05);--gvg-z-base: 99990;--gvg-z-trigger: 99998;--gvg-z-window: 99999;--gvg-transition-fast: .15s ease;--gvg-transition-normal: .2s ease;--gvg-transition-slow: .3s ease;--gvg-transition-bounce: .3s cubic-bezier(.68, -.55, .265, 1.55);--gvg-position-bottom: 20px;--gvg-position-right: 20px}.gvg-chatbot,.gvg-chatbot *,.gvg-chatbot *:before,.gvg-chatbot *:after{box-sizing:border-box;margin:0;padding:0}.gvg-chatbot{font-family:var(--gvg-font-family);font-size:var(--gvg-font-size-base);line-height:var(--gvg-line-height);color:var(--gvg-text-primary);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.gvg-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.gvg-trigger{position:fixed;bottom:var(--gvg-position-bottom);right:var(--gvg-position-right);z-index:var(--gvg-z-trigger);width:var(--gvg-trigger-size);height:var(--gvg-trigger-size);display:flex;align-items:center;justify-content:center;background:var(--gvg-gradient-primary);border:none;border-radius:var(--gvg-radius-circle);box-shadow:var(--gvg-shadow-trigger);cursor:pointer;transition:transform var(--gvg-transition-normal),box-shadow var(--gvg-transition-normal);-webkit-user-select:none;user-select:none;-webkit-tap-highlight-color:transparent}.gvg-trigger:hover{transform:scale(1.05);box-shadow:var(--gvg-shadow-trigger-hover)}.gvg-trigger:active{transform:scale(.95)}.gvg-trigger:focus{outline:3px solid rgba(0,119,182,.5);outline-offset:3px}.gvg-trigger:focus:not(:focus-visible){outline:none}.gvg-trigger:focus-visible{outline:3px solid rgba(0,119,182,.5);outline-offset:3px}.gvg-trigger-icon{position:absolute;width:26px;height:26px;color:var(--gvg-text-white);fill:var(--gvg-text-white);transition:opacity var(--gvg-transition-fast),transform var(--gvg-transition-fast)}.gvg-trigger-icon--chat{opacity:1;transform:scale(1) rotate(0)}.gvg-trigger-icon--close{opacity:0;transform:scale(.5) rotate(-90deg)}.gvg-chatbot--open .gvg-trigger-icon--chat{opacity:0;transform:scale(.5) rotate(90deg)}.gvg-chatbot--open .gvg-trigger-icon--close{opacity:1;transform:scale(1) rotate(0)}.gvg-trigger-badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;padding:0 6px;display:flex;align-items:center;justify-content:center;background:#e74c3c;border-radius:10px;font-size:var(--gvg-font-size-xs);font-weight:600;color:var(--gvg-text-white);animation:gvg-pulse 2s infinite}@keyframes gvg-pulse{0%,to{transform:scale(1)}50%{transform:scale(1.1)}}.gvg-window{position:fixed;bottom:calc(var(--gvg-position-bottom) + var(--gvg-trigger-size) + 16px);right:var(--gvg-position-right);z-index:var(--gvg-z-window);width:var(--gvg-window-width);height:var(--gvg-window-height);max-height:var(--gvg-window-max-height);display:flex;flex-direction:column;background:var(--gvg-bg-white);border-radius:var(--gvg-radius-lg);box-shadow:var(--gvg-shadow-window);overflow:hidden;opacity:0;visibility:hidden;transform:translateY(20px) scale(.95);transform-origin:bottom right;transition:opacity var(--gvg-transition-slow),transform var(--gvg-transition-slow),visibility 0s linear var(--gvg-transition-slow)}.gvg-chatbot--open .gvg-window{opacity:1;visibility:visible;transform:translateY(0) scale(1);transition:opacity var(--gvg-transition-slow),transform var(--gvg-transition-slow),visibility 0s linear 0s}.gvg-header{flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:var(--gvg-space-md);height:var(--gvg-header-height);padding:var(--gvg-space-lg) var(--gvg-space-xl);background:var(--gvg-gradient-header);color:var(--gvg-text-white)}.gvg-header-content{flex:1;min-width:0}.gvg-header-title{margin:0;font-size:var(--gvg-font-size-lg);font-weight:600;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.gvg-header-subtitle{margin:2px 0 0;font-size:var(--gvg-font-size-sm);font-weight:400;opacity:.9}.gvg-close{flex-shrink:0;width:36px;height:36px;display:flex;align-items:center;justify-content:center;background:#ffffff26;border:none;border-radius:var(--gvg-radius-sm);color:var(--gvg-text-white);font-size:var(--gvg-font-size-xl);line-height:1;cursor:pointer;transition:background var(--gvg-transition-fast)}.gvg-close:hover{background:#ffffff40}.gvg-close:focus{outline:2px solid rgba(255,255,255,.5);outline-offset:2px}.gvg-close:focus:not(:focus-visible){outline:none}.gvg-lang-toggle{flex-shrink:0;padding:6px 10px;background:#ffffff26;border:1px solid rgba(255,255,255,.3);border-radius:var(--gvg-radius-sm);font-family:inherit;font-size:var(--gvg-font-size-sm);font-weight:600;color:var(--gvg-text-white);cursor:pointer;transition:background var(--gvg-transition-fast)}.gvg-lang-toggle:hover{background:#ffffff40}.gvg-lang-toggle:focus{outline:2px solid rgba(255,255,255,.5);outline-offset:2px}.gvg-lang-toggle:focus:not(:focus-visible){outline:none}.gvg-messages{flex:1;min-height:150px;overflow-y:auto;overflow-x:hidden;padding:var(--gvg-space-lg);display:flex;flex-direction:column;gap:var(--gvg-space-md);background:var(--gvg-bg-messages)}.gvg-messages::-webkit-scrollbar{width:6px}.gvg-messages::-webkit-scrollbar-track{background:transparent}.gvg-messages::-webkit-scrollbar-thumb{background:var(--gvg-border-color);border-radius:3px}.gvg-messages::-webkit-scrollbar-thumb:hover{background:var(--gvg-text-muted)}.gvg-messages{scrollbar-width:thin;scrollbar-color:var(--gvg-border-color) transparent}.gvg-message{display:flex;max-width:85%;animation:gvg-fadeInUp .3s ease-out}@keyframes gvg-fadeInUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.gvg-message--user{align-self:flex-end}.gvg-message--user 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var(--gvg-border-light);font-size:var(--gvg-font-size-xs);font-weight:500;color:var(--gvg-text-secondary);letter-spacing:.3px}.gvg-formatted{width:100%}.gvg-formatted-header{margin:var(--gvg-space-md) 0 var(--gvg-space-sm) 0;padding-bottom:var(--gvg-space-xs);border-bottom:2px solid var(--gvg-border-color);font-size:var(--gvg-font-size-md);font-weight:600;color:var(--gvg-primary)}.gvg-formatted-header:first-child{margin-top:0}.gvg-formatted-paragraph{margin:var(--gvg-space-sm) 0;line-height:var(--gvg-line-height);color:var(--gvg-text-primary)}.gvg-formatted-paragraph:first-child{margin-top:0}.gvg-formatted-paragraph:last-child{margin-bottom:0}.gvg-formatted-list{margin:var(--gvg-space-sm) 0;padding-left:var(--gvg-space-xl);list-style:none}.gvg-formatted-list-item{position:relative;margin:var(--gvg-space-sm) 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